Last Updated: 18 March 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.fidelisplus.com. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our website.

1. Company Information

Fidelis Plus Ltd is a company registered in England and Wales with company number 16295218.

Registered Office Address:

71-75 Shelton Street, London, WC2H 9JQ, United Kingdom

Website: www.fidelisplus.com

2. Information We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide to Us

• Name, email address, phone number, and postal address.
• Payment details when making purchases.
• Any other details you provide when filling out forms on our website.

2.2 Information We Collect Automatically

• IP address, browser type, and device information.
• Usage data, such as pages visited and time spent on our website.
• Cookies and tracking technologies (see our Cookie Policy for details).

2.3 Information from Third Parties

• We may receive information from service providers, partners, or publicly available sources.

3. How We Use Your Information

We use the collected data for the following purposes:

• To provide and improve our products and services.
• To communicate with you regarding updates, offers, and customer support.
• To process payments and transactions.
• To analyse and enhance website performance.
• To comply with legal and regulatory obligations.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Third-party companies assisting with payments, analytics, marketing, and IT support.
• Legal Authorities: When required by law or to protect our rights and interests.
• Business Transfers: In case of a merger, acquisition, or asset sale.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

• Right to Access – You can request copies of your personal data.
• Right to Rectification – You can ask us to correct inaccurate information.
• Right to Erasure – You can request the deletion of your data, subject to legal obligations.
• Right to Restrict Processing – You can ask us to limit how we use your data.
• Right to Data Portability – You can request your data in a structured format.
• Right to Object – You can object to data processing for marketing purposes.

To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this policy, or as required by law.

8. Cookies and Tracking Technologies

We use cookies to enhance your experience. For more details, please refer to our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Any changes will be posted on our website and become effective immediately upon publication.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Fidelis Plus Ltd

71-75 Shelton Street, London, WC2H 9JQ

Email: [email protected]

Website: www.fidelisplus.com

By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.