From advanced VoIP solutions to reliable connectivity, we help organisations stay connected, collaborate seamlessly, and overcome everyday business challenges.
We understand that modern businesses depend on reliable technology to operate efficiently. That’s why Fidelis Plus delivers integrated IT support, communications, connectivity and mobile solutions — tailored to your organisation’s needs. From fully managed IT services to VoIP, broadband and business mobile management, we provide clear accountability and a single point of contact — simplifying your technology estate while reducing cost and complexity. Our secure self-service portal also gives you 24/7 visibility and control over your cloud telephony and mobile connections, SIM management and service changes, without unnecessary delays.
Simplified voice calling with consistent interfaces to make life less stressful - Colleagues, customers and suppliers are all better connected.
Built-in video conferencing lets your team collaborate face-to-face from anywhere — no extra software needed.
With integration for over 65 CRM applications, our VoIP system connects your calls with your customer data.
Over 45 calling features to increase productivity and decrease costs.
Unlimited Data from £17.00 p/m
Unlimited Data from £24.00 p/m
Offer only available to businesses based in London & Liverpool – Terms apply.
We provide a variety of business-grade connectivity solutions, including SoGEA broadband, ultrafast Full Fibre (FTTP), and dedicated Leased Lines — tailored to meet the demands of modern businesses.
To check which broadband or connectivity services are available at your location, please fill out our Contact Us form or call us directly on 020 7661 7900. A member of our team will review the options and recommend the best solution tailored to your business needs.
Installation timelines vary by service type:
SoGEA Broadband: usually live within 5–10 working days after order confirmation.
Full Fibre (FTTP): most installs complete in 10–20 working days, depending on local engineering schedules.
Leased Lines: bespoke installations typically take 4–8 weeks, which includes site surveys, civils work (if required) and final commissioning.
Once you’ve placed your order, we’ll manage the entire process—scheduling surveys, liaising with engineers and keeping you updated every step of the way via your dedicated account manager.
Upgrading your internet plan is quick and straightforward. Simply get in touch by filling out our Contact Us form or calling us on 020 7661 7900. A member of our team will review your current setup, check for available upgrade options in your area, and guide you through the next steps — with minimal disruption to your service.
A VoIP (Voice over Internet Protocol) phone or Cloud Phone System allows you to make and receive calls over the internet instead of traditional phone lines.
Unlike conventional systems, VoIP runs in the cloud — meaning you can take calls on desk phones, computers, or mobile devices from anywhere with an internet connection. It’s a flexible, cost-effective solution ideal for businesses of all sizes, offering features like call forwarding, voicemail-to-email, auto attendants, and seamless CRM integration.
A cloud-based phone system, also known as a VoIP (Voice over Internet Protocol) solution, is a modern telephone service where all infrastructure is hosted securely in the cloud by your provider. Instead of relying on on-site hardware, users connect via the internet—enabling advanced call features, seamless scalability, and effortless remote access.
Ideal for businesses seeking flexibility and cost-efficiency, cloud phone systems adapt easily as your business evolves. They support remote teams, reduce hardware and maintenance costs, and ensure you always have access to the latest features and upgrades without the need for capital investment.
Your account is set up instantly upon sign-up, and services can be activated within just 2 hours. If you place your phone order before 3 PM, next-day delivery is available—subject to stock availability.
Yes, we can transfer your existing number from your current provider. We hold porting agreements with most major UK carriers, ensuring a smooth and seamless number transfer process.
