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Fidelis Plus delivers fast, reliable business broadband and dedicated internet connectivity tailored for UK companies of all sizes. Whether you need high-speed full-fibre broadband, symmetric connections, or robust leased line services, our solutions help keep your team productive and your operations running smoothly while you focus on what matters most. With speeds from 100 Mbps up to multi-gigabit options, optional backup connectivity and flexible contract terms, our business broadband packages are designed for performance, resilience and future growth. We manage the full setup and installation process, provide expert UK-based support, and ensure you benefit from unlimited data usage with service level agreements, secure routing and dependable uptime.
Upgrade to Fidelis Plus business broadband for internet connectivity that supports cloud tools, VoIP systems and high-demand applications with confidence.
High-speed business broadband delivered over a single digital line, without traditional phone services.
Reliable fibre connectivity for everyday business use, offering fast speeds and consistent performance.
Dedicated, uncontended internet connectivity with guaranteed speeds and service-level agreements.
Rapidly deployed wireless internet, ideal for primary, backup or temporary business connectivity.
Asymmetrical Connection
Asymmetrical Connection
Symmetrical Connection
Our technicians handle every aspect of installation, ensuring fast, seamless activation.
Access round-the-clock assistance for any technical issues, anytime, anywhere.
Enjoy a worry-free setup with minimal disruption, and let our experts manage everything.
Quickly resolve issues with our remote support team, guiding you without an on-site visit.
Get connected as quick as 8 working days - depending on the connection ordered.
UK-based support teams ensure optimal setup and equipment performance.
We tailor installation to fit your specific needs, at a time that suits you.
Our team monitors your equipment for smooth operation with automatic updates.
Business broadband is designed for organisations that rely on their internet connection for day-to-day operations. Depending on the service, it can include features such as static IP addresses, enhanced support, business-grade routers and improved service levels. The right connection will depend on how your business uses cloud applications, VoIP, video conferencing, remote access and other online services.
FTTP, or Fibre to the Premises, provides a high-speed fibre broadband connection using a shared network. A leased line provides dedicated business connectivity with symmetrical upload and download speeds and typically stronger service guarantees. Leased lines are particularly suitable for organisations where internet availability, performance and rapid fault resolution are business-critical.
Installation times depend on the service and the network available at your premises. Some broadband services can be installed within a few weeks, while leased lines usually take longer and may require surveys, new fibre routes or civil engineering work. Fidelis Plus can check availability and provide an estimated installation timescale before an order is placed.
Yes. Fidelis Plus can provide 4G or 5G connectivity that can be used as a primary connection in suitable locations or as backup for business broadband and leased lines. When used with compatible network equipment, mobile connectivity can provide automatic failover if the main fixed connection becomes unavailable.
The right broadband speed depends on the number of users, the applications they use and how much activity takes place at the same time. A small office may operate comfortably on FTTP, while businesses with large cloud workloads, frequent video conferencing, VoIP or many simultaneous users may require a faster connection or dedicated leased line.
Broadband failover provides a secondary internet connection that can take over if the main service fails. This is commonly provided using 4G or 5G connectivity or a second fixed connection. If an internet outage would prevent your business from taking VoIP calls, accessing cloud systems, processing payments or working normally, a backup connection can provide valuable resilience.
A static IP address is an internet address that remains the same rather than changing periodically. Businesses may require one for services such as remote access, VPNs, firewalls, servers or systems that restrict connections by IP address. Not every business needs a static IP, so the requirement should be considered as part of the connectivity design.
Yes. Fidelis Plus can provide business connectivity and VoIP as part of the same communications solution. Supplying the services together allows broadband capacity, network performance, resilience and voice requirements to be considered as one overall design, helping ensure the connection is appropriate for the number of users and simultaneous calls required.
