Robust, feature-packed, and scalable phone systems designed to grow with your business — all while keeping costs under control.
In a fast-moving business environment, every call matters. Customers expect quick responses, teams need clarity and control, and your phone system should support productivity, not slow it down.
That’s why Fidelis Plus VoIP is designed to deliver communication exactly as it should be: intuitive, efficient and seamless. With intelligent routing and smart AI-powered features, your business stays responsive, professional and in control at all times.
Enjoy crystal-clear calls powered by our state-of-the-art SIP trunking system.
Turn hold time into a branded experience with customisable music.
Create a personalised touch with fully customisable greetings — type, record, or upload.
Automatic sharing across every device you need your contacts on — no setup required.
Route calls to all users, available team members, or specific groups — so you never miss a call.
Customise how inbound calls are handled — by time, team, or availability.
Automate your availability with scheduled office hours and branded out-of-office messages.
Smarter call recording with AI — tag, transcribe, and review key moments effortlessly.
Our team monitors your equipment for smooth operation with automatic updates.
Manage outbound caller ID centrally — set a single identity or customise it by user.
View and manage company-wide call logs with ease through your online dashboard.
Monitor performance with a real-time dashboard showing peak hours, and key call metrics.
Perfect Single Line Voice Replacement
Small & Medium Businesses
Small to Large Enterprises
Using advanced AI to optimise workflows, improve customer interactions, and deliver real-time insights from smart call routing to automated responses, all on one platform.
With our smart communication platform, choose how you connect — via PC, desk phone, or mobile. The choice is yours.
We'll assist you with migrating your number into our network or help you choose a new one.
The choice is yours as our platform has a native app on all mobile and desktop operating systems.
We'll setup your new phone system exactly as you want it, and provide you with login credentials to your portal.
