Keep your dental practice running smoothly with reliable, proactive IT support tailored to clinical environments. From practice management systems and imaging software to networking, cybersecurity, and backups, Fidelis Plus provides the expertise and responsiveness your team depends on every day.
Reliable IT support that keeps your reception, surgeries, and imaging systems running without disruption — helping your team stay focused on patient care.
Centralised IT management across locations with secure connectivity, standardised systems, and responsive support for distributed teams.
Get your practice IT setup right from day one with infrastructure design, system deployment, security configuration, and ongoing support.
Scalable IT support that adapts as your practice expands — supporting new staff, additional surgeries, and increasing digital workloads.
Support for common dental platforms, imaging solutions, and integrations — ensuring your clinical applications perform reliably.
Continuous monitoring of workstations, servers, and network infrastructure to identify and resolve issues before they impact your practice.
Layered security including patch management, antivirus, email protection, and best-practice controls to safeguard patient data and systems.
Automated backup strategies and disaster recovery planning to ensure business continuity and rapid restoration when needed.
Many practices choose Fidelis Plus to manage IT, connectivity, and communications together, simplifying support and accountability.
Our team understands the unique technology requirements of modern dental practices and has extensive experience supporting many of the industry’s leading Practice Management Systems (PMS), including SOE Exact, Dentally, DentalPlus, Software of Excellence, Carestream R4, Pearl, and Orthotrac.
In addition, our engineers can assist with the initial troubleshooting of digital imaging hardware and software issues, helping to quickly identify whether a fault is related to your IT environment or the imaging equipment itself which results in faster fault rectification.
Reliable IT support that keeps your reception, surgeries, and imaging systems running so your team can stay focused on patient care.
How dental practices protect sensitive patient information and maintain secure access to systems and emails.
What happens when systems fail, how support works, and how quickly issues are resolved.
How practices recover from data loss, ransomware, or hardware failure without operational disruption.
Managing IT across multiple locations and enabling secure remote working for clinicians and teams.
Combining IT, connectivity, and communications under one provider for simpler management and accountability.
Dental IT support covers the management, monitoring, and maintenance of your practice’s technology environment. This typically includes workstations, servers, networking, Wi-Fi, cybersecurity, backup solutions, Microsoft 365, and support for dental software and imaging systems — ensuring your practice operates smoothly and securely.
Yes. Fidelis Plus supports a range of commonly used dental platforms and associated integrations. Our goal is to ensure your clinical and administrative systems remain stable, accessible, and performing reliably so your team can focus on patient care.
Absolutely. We provide centralised IT management across multiple locations, enabling consistent security policies, connectivity, monitoring, and support standards while maintaining flexibility for individual practice needs.
We implement layered cybersecurity measures including patch management, endpoint protection, email security, backup strategies, and best-practice access controls. These measures help reduce risk and support your practice’s compliance obligations.
If an issue occurs, your team can contact our support desk for assistance. We provide remote support as standard and can arrange onsite assistance where required to ensure minimal disruption to your operations.
Yes. We regularly collaborate with third-party software vendors and imaging suppliers to troubleshoot issues, coordinate updates, and ensure compatibility across your practice technology environment.
We provide automated backup strategies and disaster recovery planning designed to help your practice recover quickly in the event of data loss, hardware failure, or cyber incidents.
Yes. Many dental practices choose Fidelis Plus to manage IT support alongside connectivity and communication services. This creates a simpler support experience and a more integrated technology environment.
