Modern schools require more than a basic telephone system. Daily operations depend on reliable, secure communication, from managing attendance calls and parent enquiries to responding appropriately to safeguarding-related situations. Fidelis Plus provides cloud-based VoIP phone systems for schools and education settings across the UK, delivering a modern, cost-effective alternative to traditional phone lines while supporting the highest standards of safety, compliance and reliability.
Our education-focused VoIP solutions are designed specifically around the way schools operate. Office teams often experience intense call volumes during peak periods such as morning attendance, lunchtime and end-of-day collection, and our systems are built to handle this demand efficiently. Calls are routed intelligently to the right teams, reducing wait times and ensuring parents and carers receive a consistent, professional response.
Migrating your telephony to our dedicated phone service for schools is simple and cost-effective. Our solutions are designed to help educational institutions operate more efficiently while meeting the highest standards of safety, security, and compliance.
We deliver fully featured, tailored business telephone systems built specifically for schools and educational environments, ensuring seamless communication between parents, teachers, and students.
If a caller has a court-ordered relationship, this information is immediately displayed in the screen pop-up.
Portal allows you to set monitoring status on a Guardian's profile, which means any time a Guardian calls in, it creates an Incident in the Incident tray.
Built-in email compose tool, which automatically populates key details based on the caller. Simply select the recipient and, if required, add a brief note before sending.
AI-powered analysis of absence voicemails, with direct write-back of AM/PM and lesson attendance to your MIS.
Identify contacts in your MIS before call answer
Automatic MIS record open on call answer
Save 2–3 minutes per call on average and up-to an hour on attendance
Automatic notification of Court Orders and CPOMS Incident Writeback
